Archive for the ‘ Observations ’ Category

Right, but can she do it again?

Maybe it’s not so surprising that after overdosing on blogging last year I might need a bit of time (erm, again) to step away from the tags and categories for a bit and gain a wee bit of perspective. On the other hand, it could have proved to be rather cathartic had I instead dedicated 10-15min at the start of each day just throwing a few words on on the screen.

But here we are with a fresh coat of paint on Debanter’s template, thus proving that I am motivated greatly by new, pretty things. This won’t be anything new to those who know me and my shopping…”habit”.

How do I want to be represented online? Who knows me for me? Will this impact my perceptions…long term career goals…how I view myself?

I can’t possibly remember what thoughts or questions I had running through my mind every time I made the time to blog on a regular basis four years ago. Not a clue. But somehow I did it and I liked it and I think I could do that again, no?

Perhaps it will help to ease me back into the swing of things if I continue this stream of garbled self-reflection for a few more days.

It doesn’t take much but it does take something

Starbucks Coffee

Image by rudolf_schuba via Flickr

I’ve been going to the Starbucks in our building for months now. Months and months of London Fogs and grande dark roasts. Up until today, there has been absolutely no acknowledgement from the five or so baristas that are usually on duty when I’m there. I certainly don’t expect anyone to roll out the red carpet, but you would think by the time I’ve ordered the same drink every day for three months in a row…I would have some sort of (at the very least) unspoken rapport.

Nope. Nothing.

Vacant stares, the rare, bland “hi there…”. No recognition – even when I try to offer a chipper “remember me?” hello.

I enjoy becoming a regular. I like that the places I frequent start to notice that I’m there all the time.  I know it’s weird, probably very self centered, but it’s true. I just do. Erratic vows to never go back there again would never come through (it’s right there) but were passionately voiced from time to time.

So tonight, when the barista offered me a free cupcake because she noticed I’m a regular…this icy heart melted.

It’s not about where you work, how big of a chain, or small of a mom-and-pop shop you are. Plenty of independent coffee shops are impersonal – and I’ve been in my fair share of big name locations that are as friendly and welcoming as if I was actually invited into someone’s homes.

It’s about who you hire, how you treat them, and how they connect with your customers. It wasn’t about the cupcake – though it sweetened the deal – it was that for a second I wasn’t just #120938 behind the counter, I was a person. I am a person. And like all people, I like to think I matter.

Have you given your customers a cupcake today?

5 reasons why your twitter autoresponder sucks

1. You look spammy.

2. Now I can’t trust you.

3. I don’t want to visit you on another site. I’m on twitter. Here. Twitter.

4. Form emails = bad form – you are no different.

5. I just unfollowed you.

Just some friendly workout advice.

What happens when your husband steals your spot for most athletic person in the house? How about when he starts to talk about his workout routine and protein shakes as though you had never heard of a dumbell before?

It might just boot you back into reality. Enough to even consider pulling out those running shoes and making your way down to the gym. While he’s flexing and waking up early to do extra pushups, well…that’s the time to play it cool and just smile. You’ll get that spot back.

Just make sure you handicap him by leaving his favorite junk food laying around. If that doesn’t work..bribe his workout partner into being ‘busy’ for a few weeks.

Let the games begin.

Odds and Ends and New Beginnings

I suppose it shouldn’t surprise me how every day seems to be blending together into one long stream of typing, laughing and thoughtful contemplation. There are ideas floating around in my head that I can’t seem to capture fast enough. But compared to December, this will do. Last month I was just itching to get started with things that I’m so excited about and wish I could mention here. It’s funny how what “is” seems like old news once there is a shiny new-ness right around the corner.

I wasn’t excited for this year. There has been so much economic speculation these last few months and it doesn’t seem to be ending any time soon. I avoided mainstream news before because it felt as though every news item was about an accident or traumatic event. Now I avoid it because if I spend any concerted amount of time reading about how awful things really are, I want to start breathing into a paper bag and hide under the couch.

I’m focusing on the small wins, little battles, and things that are in my control. The rest, I will cautiously observe and try not to think about too much. There are more important things on the agenda.